Customer Service

IPSA’s Customer Service is second to none. Starting with your single point of contact at our headquarters in Chicago, down to the technician who services your container – making sure that your information is secure, and that your needs are being met is what we do best.

With a dedicated toll-free telephone number, email address and Customer Service staff your requests are handled in a professional and timely manner – by people who care. All of your employees speak to the same people at IPSA, those that know the details of your contract and business. We tailor each program to meet your specific requirements and needs.

Personal Customer Service – From The People Who Own The Business. In the field, your locations are serviced by professional technicians, trained in service and thoroughly background checked before they ever begin working. Since our Members are independent businesses, managed and run by the people who own them, you get a level of service that is hard to match from a large corporate entity.